Check out our Frequently Asked Questions below. If you still need help please contact us.
General
Can I use more than one coupon?
Sorry, our cart system only allows one coupon to be entered during a single checkout.
I forgot something, can you add it to my order?
Once your is placed & submitted, we are not able to make any changes.
I meant to ship to a different address, can you change it?
If you contact us within 24 hours of ordering, we can ship to the address you specify. Once your order ships we cannot change it.
Shipping
When will my order ship?
Most orders ship within 3 business days.
My tracking shows delivered, but I never received it, what do I do?
Please contact us with your order number, and we will do our best to locate your shipment.
What if my shipment is wrong/damaged?
Please contact us and we will start the return process for you.
Packaging
How is my order packaged?
With the greatest care. All of our products are wrapped with tissue paper and bubble wrap if needed. Every order will include a packing slip.
We do recycle, so your package may arrive in a branded box from another company. We do this to eliminate the cost of ordering boxes. We save money, you save money!
Do you offer gift wrapping?
Yes, just please contact us first.